Last Updated: May 2026
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the Eatzy Pay website, products, services, payment solutions, applications, and related platforms (“Services”).
By accessing or using our Services, you agree to comply with these Terms. If you do not agree with these Terms, you should not use our Services.
2. About Eatzy Pay
Eatzy Pay provides payment technology, merchant onboarding, payment processing facilitation, payment terminals, and related business services for merchants and businesses.
Eatzy Pay is not a bank or financial institution.
Certain services may be provided in partnership with regulated acquiring banks, payment processors, gateways, or financial institutions.
3. Eligibility
To use our Services, you must:
- Be at least 18 years old
- Have authority to act on behalf of a business where applicable
- Provide accurate and complete information
- Comply with all applicable laws and regulations
We reserve the right to refuse applications or discontinue Services where inaccurate, misleading, fraudulent, or incomplete information is provided.
Submission of an application does not guarantee approval or onboarding.
4. Services
Our Services may include:
- Merchant acquiring facilitation
- Card payment processing solutions
- Payment terminals and related hardware
- QR payment solutions
- Pay-by-link services
- E-commerce payment integrations
- Reporting and merchant support tools
5. Acceptable Use
You agree not to:
- Use the Services for unlawful purposes
- Engage in fraudulent or misleading activity
- Process prohibited or restricted transactions
- Attempt to interfere with the security or operation of our systems
- Use the Services in connection with money laundering, sanctions violations, or illegal activities
6. Merchant Responsibilities
You are responsible for:
- Maintaining accurate account information
- Protecting account credentials and devices
- Ensuring authorised access only
- Complying with applicable payment industry rules and laws
- Promptly notifying us of security concerns or unauthorised activity
7. Fees & Charges
Applicable pricing, fees, rental charges, processing rates, and commercial terms may be agreed separately in writing, quotation, merchant agreement, or onboarding documentation.
8. Third-Party Providers
Certain Services may involve third-party providers including:
- Acquiring banks
- Payment gateways
- Payment processors
- Hardware providers
- Technology and hosting providers
9. Availability of Services
While we aim to provide reliable Services, we do not guarantee uninterrupted, error-free, or continuous availability of our website, systems, or payment services.
10. Suspension & Termination
We reserve the right to suspend, restrict, or terminate access to our Services where:
- Fraud or suspicious activity is identified
- Legal or regulatory concerns arise
- Required documentation is not provided
- Fees remain unpaid
- These Terms are breached
11. Intellectual Property
All content, branding, logos, software, designs, website materials, and related intellectual property remain the property of Eatzy Pay or its licensors.
12. Limitation of Liability
To the maximum extent permitted by law, Eatzy Pay shall not be liable for indirect or consequential losses, loss of profits, business interruption, or third-party service failures.
13. Privacy & Data Protection
Your use of our Services is also governed by our Privacy Policy.
14. Changes to These Terms
We may update these Terms from time to time. Updated versions will be published on our website.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
16. Contact Us
Eatzy Pay
Website: payment.eatzy.co.uk
Email: payment@eatzy.co.uk
Phone: +44 7537 121515